Home The Big Story The Big Story: You Trust Me, Right?

The Big Story: You Trust Me, Right?

SHARE:
The Big Story podcast

The Big Story is a breezy new podcast featuring a roundtable of AdExchanger editors talking about the biggest stories from the past week. It is available wherever you subscribe to podcasts.

The complexity of digital advertising means it revolves around trust. At the same time, everyone has to make money.

That basic tension leads to some creative accounting – the sort that isn’t outwardly fraudulent but still falls into the “ask forgiveness, not permission” school of thought.

This week on “The Big Story,” the AdExchanger team looks at the state of trust in ad tech.

Late Tuesday, Facebook’s erroneous video viewing calculations from 2016 came back for another bite – with a lawsuit claiming that Facebook knew that the metrics were wrong for nearly two years before ’fessing up.

But trust was also a major theme at AdExchanger’s recently wrapped Programmatic I/O show. Oliver Maletz, Volkwagen’s media exec, launched into what’s now a familiar complaint: Marketers are still paying for nonviewable inventory.

And T-Mobile media veep Kari Marshall and Anheuser-Busch InBev global programmatic lead Richard Salazar chatted about bringing parts of their marketing strategy in-house – company decisions made in part to ensure accountability.

Complaining about untrustworthy partners has become commonplace, but these days marketers are doing something about it. Volkswagen’s Maletz and Brad Stamulis, Dish’s director of digital marketing, both pushed the industry to start using more accurate metrics.

For Maletz, that’s the viewable CPM, which includes the added cost of viewability. And Stamulis, also concerned with viewability, said Dish tries to buy based on what he calls the viewable adjusted cost per order – a metric that he feels should be immediately available in every DSP dashboard.

Meanwhile, exchanges have had their own trust issues lately, what with Index Exchange’s controversies around bid caching and favoring itself in its header bidding wrapper – with both incidents exhaustively reported by senior editor Sarah Sluis.

Subscribe

AdExchanger Daily

Get our editors’ roundup delivered to your inbox every weekday.

But the sell side knows that lack of trust is bad for the whole industry, and so on Wednesday, six exchanges enlisted the Trustworthy Accountability Group to bring some trustworthy accountability back to ad land, so everyone can trade with confidence.

Tune in for the next 20 minutes to learn where the industry is and where it’s going. It’s a good one. Trust us.

Must Read

Pinterest Acquires CTV Startup TvScientific (Didn’t CTV That Coming)

Looks like Pinterest has its eyes – or its pins, rather – fixed on connected TV.

Kelly Andresen, EVP of Demand Sales, OpenWeb

Turning The Comment Section Into A Gold Mine

Publisher comment sections remain an untapped source of intent-based data, according to Kelly Andresen, who recently left USA Today to head up comment monetization platform OpenWeb’s direct sales efforts.

Comic: Shopper Marketing Data

Shopify Launches A Product Network That Will Natively Integrate Items From Across Merchants

Shopify launched its latest advertising business line on Wednesday, called the Shopify Product Network.

Privacy! Commerce! Connected TV! Read all about it. Subscribe to AdExchanger Newsletters

Criteo Lays Out Its AI Ambitions And How It Might Make Money From LLMs

Criteo recently debuted new AI tech and pilot programs to a group of reporters – including a backend shopper data partnership with an unnamed LLM.

Google Ad Buyers Are (Still) Being Duped By Sophisticated Account Takeover Scams

Agency buyers are facing a new wave of Google account hijackings that steal funds and lock out admins for weeks or even months.

The Trade Desk Loses Jud Spencer, Its Longtime Engineering Lead

Spencer has exited The Trade Desk after 12 years, marking another major leadership change amid friction with ad tech trade groups and intensifying competition across the DSP landscape.