Marchex

Some members of the advertising and marketing community are seeing a renewed interest in one of the oldest, least-loved marketing channels: the phone call. Customer call centers and direct phone sales are parts of a consumer funnel that many brands still try to avoid, according to Peter Christothoulou, CEO of Marchex, which provides software for […]

Beginning about a decade ago, Seattle-based Marchex made a flurry of acquisitions in several digital marketing categories, and then floundered. The company was diversified but undifferentiated, as President Peter Christothoulou describes it. It ran side businesses selling domains, driving leads and publishing a tech vertical through the 2005 acquisition of Industry Brains (recently sold to […]