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mayur gupta

  • CRM: A Philosophy That Goes Beyond Data, Technology And Channel

    “Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Mayur Gupta, senior vice president and head of digital at Healthgrades.   Marketing has evolved substantially from the witty and creative ads of the “Mad Men” era to processes designed […]

  • With Its Eye On Consumers, Health Care Attempts A Shift From Volume To Value

    “Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Mayur Gupta, senior vice president and head of digital at Healthgrades.   I used to hear that health care was behind other industries when it comes to digital technology adoption […]

  • The Founding Principles Of An Omnichannel Strategy

    “Brand Aware” explores the data-driven digital ad ecosystem from the marketer’s point of view. Today’s column is written by Mayur Gupta, global head of marketing technology and innovation at Kimberly-Clark. Much of what has been written about omnichannel experiences reflects two perspectives. The first: Every consumer expects it and every brand wants to deliver it. […]

  • How Do We Put Humans At The Center Of The Marketing Tech Ecosystem?

    “Brand Aware” explores the data-driven digital ad ecosystem from the marketer’s point of view. Today’s column is written by Mayur Gupta, global head of marketing technology and innovation at Kimberly-Clark. These are interesting times in the growth of marketing technologies, which are consolidating and diversifying simultaneously. While the consolidation is slow, it is being triggered […]

  • Why You Should Ditch The ‘Digital Center Of Excellence’

    “Brand Aware” explores the data-driven digital ad ecosystem from the marketer’s point of view. Today’s column is written by Mayur Gupta, global head of marketing, technology and operations at Kimberly-Clark. In recent years an increasing number of marketing organizations have established “Digital Center of Excellence” teams. They are often called the DCOE or COE, and are […]

  • The Omni-Channel Paradox

    “Brand Aware” explores the data-driven digital ad ecosystem from the marketer’s point of view. Today’s column is written by Mayur Gupta, global head of marketing, technology and operations at Kimberly-Clark. Brands have as much of a chance of driving frictionless omnichannel consumer experiences as a Formula One race car driver trying to win a race […]